Thursday, January 12, 2017

FIOS internet is down

Just spoke to a representative to let her know that my FIOS has been out and that I do not have access at the ONT. Apparently the technicians  had not informed customer service of wide spread outages in VA, PA and MD.

Verizion is in need of some process improvements. I hope they get ahead of this before the morning rush in about 3 hours. I didnt ask if there is a differentprocess for buisness customers, I hope so.

Fios internet is down but TV still works I know they utilize MoCa between boxes in the house  to stay synced for time and DVR.

No comments: